How satisfied were you with the greeting and assistance upon arrival?
Were the parking and ramp services prompt and efficient?
How would you rate the ground handling staff’s professionalism and courtesy?
Was the communication with the FBO prior to arrival clear and helpful?
How would you rate the cleanliness and condition of the following:
What amenities did you use during your visit? (check all that apply)
Were you satisfied with the quality of the amenities provided?
Was your aircraft refueled in a timely manner?
How would you rate the overall customer service experience?
Did the staff go above and beyond to meet your needs?
How would you rate the response time for any requests or questions?
Would you return to or recommend Ecuacentair FBO in the future?
